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Solving people problems in supply chain management with managed services

By Lightwell | Mon, Jun 09, 2014

Overseeing people is a significant part of supply chain management. As a supply chain grows and takes on other stakeholders, more people means more complexity. Integrating a new technology or business strategy usually means that some degree of transformation for the supply chain is in store - simply tacking on new applications and objectives isn't a very sustainable way to operate.

Onboarding new people is even more complicated, since there are so many variables in play on an individual or team level. But ineffective people management can have serious consequences for hiring capability, logistics, information security and implementing new modes of operation. This is one area in which a managed service provider can offer essential support in making up for shortages in certain job candidates and eliminating common issues.

Let's take a look at a few of the potential people problems in supply chain management. There are a variety of ways to limit the negative impact they can have. 

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How B2B managed services set your business up for success

By Lightwell | Fri, Jun 06, 2014

Unlike a B2C connection, in which a buyer can go from never having heard of a company before to making a purchase within minutes, B2B relationships play a long game. Companies only make purchasing decisions after carefully considering all options, conducting extensive research and getting C-suite leaders to sign off on them. This reality puts more pressure on the vendor to continue answering the potential buyer's questions, provide additional resources and proactively keep the lines of communication open. This element of the B2B buying process likely won't change much, despite the explosion of the startup community. Whether it's viewed as justified prudence or unnecessary red tape, buying decisions have a longer, hurdle-filled course to travel.

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4 ways to improve healthcare supply chains

By Lightwell | Mon, Jun 02, 2014

The healthcare industry is at a critical juncture. Perhaps no sector has had to contend with as much impact to supply chain and information management processes as the healthcare industry, which has been put through a boot camp of data, communication and compliance concerns as it becomes more digitally focused.

It's a chicken-and-egg scenario - medical organizations' systems and infrastructure needs to be upgraded to contend with IT and data governance concerns, while new upgrades or strategies put more considerations on the plate. And with budgets concentrated on research and patient care, these organizations often have little flexibility for supply chain transformation.By embracing a process of incremental development and targeted improvements, healthcare organizations can facilitate an effective transition to a more integrated, interoperable supply chain. Here are four ways they can improve:

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B2B managed services: The power of automation

By Lightwell | Fri, May 30, 2014

When France's initiative to outlaw answering work emails between 6 P.M. and 9 A.M. makes headlines, it's a reminder of how much times have changed. Before the days of smartphones and Web-based applications - an era that wasn't really all that long ago - the expectation that workers remain in communication at all hours of the day was unrealistic. The Internet changed all of that. So did investment in areas as disparate as big data analytics, social media marketing and always-on Web-connected machines. Initiatives like Amazon's Prime Air program and the slew of 24/7 app-based delivery services promise to further blur the formally regimented lines of the average workday.

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Like a layer cake: A guide to the levels of B2B managed services

By Lightwell | Mon, May 05, 2014

Many B2B companies today struggle with some manifestation of the old proverb "you can't have your cake and eat it, too." With business moving faster than ever and so many options for enterprise improvement available, it can be easy for a company to feel like it's taken on more than it can handle. When that competitive spirit kicks in, though, it's hard not to look at another organization and wonder how it does it. Today's top companies seem to easily integrate new innovations and reap the benefits of disruptive technologies without any of the negative interruptions.

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6 Ways to leverage managed IT services

By Lightwell | Mon, Feb 03, 2014

Managed IT services offer a plethora of benefits to drive business growth. As digital demands rise, companies large and small increasingly find themselves with rapidly escalating IT demands. If the company elects to tackle its IT challenges in house, something will have to give. This could mean slowing down overall productivity while the company implements new operations practices and acclimates new staff. Companies may try to expand  on the fly to avoid a slowdown, but this can lead to a variety of short- and long-term productivity and financial complications. If an organization decides not to upgrade at all, it risks sacrificing its competitive advantage.

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