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Recent Posts

Omni-channel retail expectations and strategies for 2016

By Lightwell | Wed, Apr 22, 2015

It's never too soon to begin examining industry expectations for the top-emerging trends. This year is key for many retailers when it came to instituting new omni-channel commerce strategies, and 2016 will see the continuation of many of these initiatives.

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Due process: How managed services can alleviate the stress of complexity

By Lightwell | Wed, Apr 15, 2015

As supply chains have grown larger and the strategies that they are composed of grow more complex, many enterprises have found themselves increasingly focused on the process journey, with less and less attention available for the destination - customer fulfillment. This has happened for many reasons, including the proliferation of applications, the addition of partnerships, the tightening of compliance regulations, the increased concern with security. However, there’s a tendency, in all of these matters, for businesses to try and process these problems out of consideration. Countering complexity with complexity doesn't always work out, as many enterprises have discovered. It's important to be able to differentiate between new approaches that simplify process complexity and which may only compound issues further. 

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Curing ills in the healthcare supply chain

By Lightwell | Mon, Apr 13, 2015

Healthcare supply chains are large, and many healthcare organizations are behind other sectors in terms of tech adoption. This can make it difficult for healthcare firms to make meaningful strides in the effort to have more cost-effective, efficient supply chains. Issues can be at the micro level, in terms of employee buy-in and implementation of new products and strategies in facilities. There can also be problems at the macro level, in the effort to develop partner relationships and integrate them effectively into procurement, distribution and support processes. 

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3 key benefits of order management systems

By Lightwell | Wed, Apr 01, 2015

Any time of year is a busy season for workers, but holiday shopping seasons come with a special set of challenges. The last month of the year sees boosted consumer demands, sending supervisors into overdrive when it comes to order management. We're now in the season to evaluate sales and trends from the 2014 holiday shopping season and ready for early preparation of production for next season.

A single misplaced item or delayed package delivery can make or break the overall experience for shoppers, so it is in managers' best interests to ensure that orders are filled and sent with accuracy and urgency. In these respects, an order management system can make all the difference.

Let's take a look at some of the benefits offered by order management software:

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Top 3 benefits of leveraging managed IT services

By Lightwell | Thu, Mar 26, 2015

In recent years, demands for managed IT services has been on the rise. There are several reasons company leaders might opt for this approach, including the ability to cut internal costs, to maintain compliance with industry regulations or fill gaps in security.

According to Edward Ferrara, Forrester Research's principal research analyst serving security and risk professionals, a main factor driving businesses to turn to managed service providers is to alleviate certain internal pressures. With a managed IT service provider on their side, enterprise leaders can shift the way they utilize their corporate resources.

"End-user companies are looking to resolve headaches," Ferrara noted.

Managed IT services can do much more for a firm than just help solve and prevent in-house hassles. Utilizing managed IT services can provide a whole host of benefits for a company, including the following:

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IBM InterConnect Recap: Cloud, B2B Integration and Managed File Transfer Trends

By Lightwell | Mon, Mar 23, 2015

We’ve had few weeks to reflect on everything we learned at IBM InterConnect: from exploring the ever-changing cloud, mobile and big data landscape, to learning about new innovations in managed file transfer and B2B integration—and there’s a lot to take in. Finding “A New Way” to think about solving business problems and accelerating transformation was a key theme of the three-day cloud, mobile and technology conference in Las Vegas.

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Getting a visibility cloak for invisible order management processes

By Lightwell | Mon, Mar 16, 2015

While it might be good for a superhero or a wizard, invisibility is an unwelcome condition in supply chains. Order management, in its slow, manual-based state, often suffers from a crisis of invisibility, with large gaps forming where processes and personnel are operating under the radar. But without the proper tools to illuminate these dark corners of order management processes, it was difficult to imagine a better way. 

Invisibility in inventory and order management causes productivity problems, availability issues and accountability gray areas, which can translate into headaches at the B2B and B2C levels. But there are solutions available now that have arrived only recently. They can form something of a visibility cloak for enterprises, a way of eliminating shadows and saving money in the process.

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What does omni-channel really mean and are we ready for it?

By Lightwell | Wed, Mar 11, 2015

It might go by several different names, but the bottom-line concept is the same: Omni-channel (cross-channel or integrated commerce, as it is sometimes known) is something that merchants must be ready for in order to achieve success in the marketplace. But what does it actually mean to be omni-channel ready?

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Doing more with less: IT challenges in the manufacturing sector

By Lightwell | Thu, Mar 05, 2015

Using technology to save on labor costs and resource expenses is a top investment priority for nearly every company, particularly those in the manufacturing industry. More cost-efficient facilities, automated order management and data-driven customer fulfillment can reduce the amount of money and time that must be poured into these areas. However, in some cases, the increasing use of technology is bringing about a rise in overall IT costs. Many companies have experienced firsthand the issue of a technological innovation that hasn't significantly decreased labor costs or sped up operations, because the staff and resources needed to maintain expansive IT environments ends up outweighing many of the promised benefits.

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B2B integration in the cloud: Tips and IBM use cases

By Lightwell | Wed, Feb 25, 2015

When utilized for business purposes, the cloud can bring a range of benefits. Depending upon how it is leveraged, these advantages can include reduced operating costs and increased availability of resources, which can lead to a boost in productivity throughout the company.

Many businesses have turned to B2B integration strategies over the years to enhance their relationships with partners and deliver a better experience for customers. When the cloud is utilized for B2B integration, companies stand to reap the advantages of both strategies.

Tips for deploying B2B integration in the cloud

As with any new initiative, there are a few tips and best practices that can help the deployment of cloud-based B2B integration be carried out much more smoothly. 

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