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Technology Investment Advice: It's Not the Tool...It's the Team

By James Cantin | Fri, Jul 31, 2020

Construction and manufacturing projects often make use of jigs to simplify and accelerate complicated build processes. Jigs help position components, provide control of the tooling, and turn complicated builds into efficient, repeatable processes that can then be scaled to build the number of final assemblies needed.

Building IT solutions is very different than construction and manufacturing. Most of what we build is invisible. In fact, even after being implemented, we must use conceptual drawings to communicate how solutions works.

The solutions are ephemeral too. In part, because our building materials are digital 1’s and 0’s, and partly because the solutions support business needs that change quickly and use technology that is always evolving.

But just like construction and manufacturing, IT projects need a way to provide speed and agility in complicated situations, a way to mitigate risks and provide predictable results by leveraging prebuilt standardized functions that eliminate the need to start from scratch on every project. The right approach removes the constraints of heavy handed, centrally controlled processes and infrastructures resulting in development teams that are empowered and productive.

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Opportunities in the Healthcare Billing Industry for AI and Machine Learning

By Hannah Seibert | Tue, Jul 28, 2020

Editors Note: This is a guest post contributed by Hannah Seibert, a Miami University Honors student and technology enthusiast, tackling an issue many of us have faced and continue to face—healthcare billing errors. She explores how AI and Machine learning can be applied to improve this process and more.


Medical billing is one of the most integral parts of how healthcare information is delivered and received. Receiving a correct bill, however, is becoming increasingly more difficult.

200 million; that's the number of insurance claims that are rejected every year according to the AARP.

How does this happen? And why is this number significant?

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Connecting Hybrid Environments Requires a Well-Planned Approach

By Lori Angalich | Tue, Jul 21, 2020

Connectivity between systems is as much a part of doing business today as installing telephone lines was decades ago. Data from legacy systems, Software as a Service (SaaS) products, mobile devices, and even Internet of Things (IoT)-enabled devices needs to be collected, analyzed, and leveraged to get the most value from it. 

However, this poses a challenge for most organizations. A mix of complex in-house cloud-based software, solutions, services, and infrastructure can be difficult to connect and integrate. Add in the need to connect partner systems to unlock new opportunities with data, and it may seem like an impossible task. 

Many legacy systems weren’t designed with a connected future in mind, and connecting to SaaS products requires a flexible, agile approach to maximize the investment in these existing solutions. 

This means embracing a hybrid environment, where some systems are in the cloud, some are on-premise, and all of them are successfully integrated.

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5 Ways APIs Accelerate Legacy System Modernization

By Lori Angalich | Tue, Jun 16, 2020

What do bell bottoms and the mainframe computer all have in common? They both gained popularity over 50 years ago, but (hopefully) only one of them is still found in enterprises: the mainframe.

For many enterprises, the mainframe has been a solid performer—one that often still runs critical back-office accounting and ERP applications.

However, to keep up with the ever-increasing volumes of data, requirements for greater performance and scalability, and escalating customer demands—it has become essential to modernize legacy systems and applications like these. Modernization isn’t just for companies running systems from the 1960’s, but any company struggling to keep up with these requirements. It’s critical for being more competitive, accelerating innovation, and keeping costs down.

IT decision-makers agree. In the financial services sector alone, almost four-fifths of operations leaders at North American banks said they must update their technology to drive innovation—or risk extinction.

And as companies are trying to stabilize and adapt to changes resulting from the COVID-19 crisis, modernization has become an important part of increasing agility, reducing costs, and avoiding disruption. 

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Navigating Change and Disruption with Enterprise Architecture

By Michael Cardillo | Thu, May 21, 2020

As I work from my home amid the COVID-19 crisis, I can’t help but think that the need for Enterprise Architecture is greater than ever. Now is a time when organizations need to be thinking about the changes they need to make in order to survive and eventually to prosper in this new world. 

Many business leaders may overlook the role of Enterprise Architecture in these changes, believing it to be mainly a technical concern.   

In reality, Enterprise Architecture is about alignmentaligning people, processes, and technologies to achieve business goals. It's also about aligning to navigate significant change and disruption successfully.

Unfortunately, as I shared in my "What is Enterprise Architecture?" post, this is broken in most organizations, and they'll struggle to leverage EA effectively—even during the times they need it most.

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Lightwell Honored as IBM Sterling Business Partner of the Year at Think 2020

By Lori Angalich | Fri, May 08, 2020

With the prestigious IBM Excellence Award, Lightwell is being recognized for its exceptional performance, innovative solutions, and outstanding services around the IBM Sterling portfolio.

During the IBM Think 2020 digital conference this week, Lightwell was awarded the 2020 IBM Excellence Award for “IBM Sterling Business Partner of the Year.”

The IBM 2020 Excellence Awards recognize IBM Business Partners across the world who have exceeded expectations and delivered enhanced levels of business growth and innovation to clients.

This award recognizes Lightwell as the outstanding IBM Sterling Business Partner for delivering exceptional services, solutions, and support, along with superior performance and results in 2019. 

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Join IBM Think 2020 From Home

By Lori Angalich | Fri, Apr 24, 2020

If you haven't already, mark your calendars: Think 2020 is still happening! From May 5–6, 2020, everyone around the world can participate in this digital event experience from the comfort and safety of home.

What’s even better, it's absolutely free for you to join. 

While our team is truly going miss the excitement of the live event and connecting with our clients, partners, and friends in-person this time around, IBM is going a great job making the most of the event given the realities we're facing.

We hope you'll join us in participating in this event.  Here's the scoop.

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Why Now is the Time to INVEST in Your Strategy

By Michael Cardillo | Thu, Apr 02, 2020

I just listened to a podcast about an automobile parts company that was facing significant challenges in the current COVID-19 crisis.  With auto plants all over the world shut down, they were facing an unprecedented crash of all orders and sales. 

To their credit, rather than laying people off and contracting, they looked for new opportunities.  It turns out that one component they manufacture is pistons for various automobile applications. It just so happens that ventilators use pistons—ventilators that are now in unprecedented demand.

This company was able to shift its production to producing ventilator-sized pistons quickly.  They already have partnerships with several manufacturers and a huge backlog of orders.  That’s a pivot of a business model that will enable the company to not only survive this crisis, but to actually grow their revenue in 2020.  

I’ve noticed that many organizations are taking the opposite approach.  They are canceling projects and investments to create a surplus of cash.  That isn’t necessarily a bad thing, but the question is, do you sit on that cash…or do you re-think your strategy—and thus your investments?

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What is Enterprise Architecture and What are its Benefits?

By Michael Cardillo | Mon, Mar 23, 2020

Understanding Enterprise Architecture (EA)

Welcome to the first post in our Enterprise Architecture blog and video series. In this series, we'll explore the importance of EA in achieving business goals, highlight best practices, discuss pitfalls to avoid, and examine how organizations are leveraging EA to maximize value from their technology investments.  Check out the video or read the transcript below. 


My name is Mike Cardillo, and I run the Enterprise Architecture practice for Lightwell. I've been in IT for about 30-35 years, and I've been doing Enterprise Architecture for about 20-25 years.

I've spent the last 10 years in consulting in Enterprise Architecture and have helped companies with creating and running EA programs, as well as building strategies such as digital strategies, transformation strategies—and how we use Enterprise Architecture to drive the business.

 

Enterprise Architecture is about how you align your business investments—your projects essentially—with your business goals and objectives, and that is broken in most organizations.

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Why Integration Modernization is Essential for Digital Transformation

By James Cantin | Tue, Feb 18, 2020


Part 1: Understanding Digital Transformation

This post is the first of our three-part series, "Why Integration Modernization is Essential for Digital Transformation."  Check out part 2, "The Disruptor" and part 3, "Implementing Modern Integration." 

The Lightwell office in downtown Rochester, NY, sits at the top of a 96’ waterfall, providing us with an incredible view of the historic High Falls neighborhood and the Genesee River gorge.

Years of Integration and Enterprise Architecture experience have also provided us with a unique viewpoint as to the role of modern integration in Digital Transformations.

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