The key to B2B integration: systems that users want

     

idea for b2b integrationTechnology has permeated everyday life. What this means for companies is that employees have become increasingly tech-savvy and used to highly-responsive and functional personal devices and communication methods. Old-fashioned or inconvenient systems will no longer hold much appeal for workers.

As recently mentioned by the Huffington Post technology blog, the rise of bring-your-own-device policies has empowered individual employees. Workers who see a more efficient solution to a problem will seize it, whether or not the solution has official backing. The answer to this conundrum is to make sure a B2B integration platform holds real value for all parties involved and contains the features that are appropriate to the tasks at hand.

The individuals in charge of the connections between buyers and suppliers are the ones who know what they need. Consulting with the employees who will use a system before the purchase is made is a good way to make sure it will be used. If workers need one type of system and management delivers another, the system will end up neglected. That could a nightmare, as systems adopted by workers themselves are not necessarily secure.

Secure file transfer is the backbone of modern integration. These systems have evolved over the years to the point where they are both user-friendly and highly efficient. A new, cloud-based file transfer system stands head and shoulders above outdated file transfer protocol (FTP) solutions. Workers stuck with an old system may be eager for the chance to replace it. Highly aware CIOs will make sure the new system is on the way before workers seek out "rogue" alternatives, making sure the new system is uniformly adopted across a company and throughout a partner ecosystem.

The cloud is the connective tissue between the systems on the forefront of modern IT. A recent WinterGreen Research study into cloud-based collaboration technology found that productive workers use the cloud to move their files. The survey named the cloud a disruptive technology in business, as it provides flexibility, adaptability and scalability. Software on a cloud model, the researchers stated, makes effective communication between departments in disparate regions a reality.

The source stated that companies are feeling competitive pressure, and that pressure is making a cloud transition an irresistible proposition. The new software solutions are part of new, innovation-focused business models, with direct connections to the company's main lines of business.