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The Lightwell Business Technology Blog

Articles and Resources Focused on Ecommerce, Supply Chain Management, B2B Integration and Collaboration, Managed File Transfer and More

'Backoff' malware illustrates growing data security headaches in supply chains

Posted on Mon, Oct 27, 2014

Cybersecurity continues to be a major issue all along the supply chain - and the reality is, the problems it can cause are only going to get murkier in terms of responsibility. As newer, more powerful strains of malware quickly worm through a point of access and hit components all along a network, it's difficult to determine where culpability lies. It's hard to figure out how to fix issues, and harder still to develop an end-to-end solution that reduces vulnerabilities and prevents problems. Of course, it's not helpful when companies point fingers. But as businesses grow more exasperated and the number of compromised enterprises - and customers - continues to mount, it's important to prioritize solutions.

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Tags: supply chain management, data security

What a cool summer and bees can teach us about order management

Posted on Thu, Oct 23, 2014

We often think about the supply chain as a system, with its many parts (hopefully) comprising a fully functional whole. These system parts are usually workers, tools and processes that enable supply chains to get rolling. Any interruption or problem in one of these system components can end up affecting the performance of the others. What we may think about less often is the fact there is another system - the earth's ecosystem - that impacts supply chains as well. Most industries deal with changes in the weather or in the environment to a certain extent, but because supply chains are so large, any strange behavior or prolonged change from the normal can be magnified in its impact. 

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Tags: supply chain management, order management

Top four e-commerce pitfalls to avoid

Posted on Mon, Oct 20, 2014

E-commerce has firmly established itself as the next great horizon for retail. However, anything still developing can pose problems for pioneers, whether they're early adopters or arriving after the first settlements have sprung up. We know a lot of things about how e-commerce works, how consumers react to it and how it's changing the future of retail and supply chains forever, but there are also many things that we don't know. These blind spots can create problems, which, if left unchecked, can metastasize. Any one of these issues could end up slowing growth and crippling a company's bottom line.

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Tags: e-commerce, omni-channel, order management system

B2B integration: Don't engage in risky business

Posted on Thu, Oct 16, 2014

B2B integration projects come with risks - that's unavoidable. There are far too many variables in play to plan for everything to go off without a hitch if the company's never before engaged with a project of this magnitude. Therefore, it's important to go into the process armed with a support system that can identify variables, alleviate pressures and set B2B integration up for long-term success. Because this is easier said than done, many companies have found that investing in B2B managed services for B2B integration can help enterprises effectively develop and maintain robust practices for partner onboarding, collaboration networks and IT approaches. This ensures that organizations aren't engaged in risky business.

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Tags: IT Risk Management, Managed Services, b2b integration

It’s Time for a Smarter Order Management System

Posted on Mon, Oct 13, 2014

Let’s face facts—odds are good you probably overestimate the quality of customer service you are delivering. You’re probably underperforming. Did I grab your attention? Good! It doesn't have to be this way, but with studies showing 80% of CEOs believing they deliver superior customer experience but only 8% of their customers agreeing, it’s probably the right time to grab you by the lapels and shake you up a little.

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Tags: IBM, Smarter Commerce, order management

Want to enter the future of information management? Leverage managed file transfer.

Posted on Wed, Oct 08, 2014

Managed file transfer solutions aren't simply an addition to a more data-focused enterprise. Rather, they're the foundation of an information management strategy that is much more comprehensive, protected and easy to administrate. And that's no small thing in this day and age. With more and more files of different types that must be exchanged between businesses and the threat landscape growing ominously ever larger, a company that doesn't hone in on the best information management tools is putting itself at a disadvantage. One that avails itself of a solution like managed file transfer, on the other hand, is taking a bold step forward into the data-centric future.

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Tags: managed file transfer, secure file transfer, Big Data, Aspera

Commerce city: Architecting supply chain infrastructure for omni-channel

Posted on Mon, Oct 06, 2014

The supply chain is like a little city. With so many facets, from people and utilities to developmental initiatives, the supply chain, like a city, takes a comprehensive and multi-faceted approach to operate efficiently and effectively. There are numerous parts to the whole, which can either be cogs in a machine working fluidly or factions that disrupt the overall performance.

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Tags: omni-channel, supply chain management

How will changing dynamics in manufacturing affect supply chains?

Posted on Fri, Oct 03, 2014

It's no secret that the last several decades of supply chain development have seen increased offshoring and outsourcing of key manufacturing components to other countries, resulting in jobs shifting overseas. The cost of doing business with U.S.-based manufacturing concerns versus off-loading most of the product assembly to nations with cheaper and more abundant labor sources made it virtually a one-way street. This dynamic could finally be changing, however, according to a new study - and it could have a dramatic effect on the way that supply chains operate. 

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Tags: supply chain management

Get smart: How to make the most of supply chain analytics

Posted on Thu, Oct 02, 2014

Analytics. Business intelligence. Buzzwords, yes, but also concepts that are at the heart of the optimized 21st century business. Today, it's no longer enough to simply be responsive to changes in consumer behavior, supply chain ecosystems or outside forces - you have to be able to anticipate them. While the goal of forecasting the future isn't a new business objective by any means, it's only in the last few years that tools have emerged that enable business users to make actionable predictions based on a confluence of focused, intelligent data.

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Tags: supply chain management, Big Data, ERP

5 ways to leverage order management software for business satisfaction

Posted on Mon, Sep 29, 2014

The supply chain world is short on silver bullets, but order management software comes pretty close. The nuances and complexities of the modern supply chain are such that any attempt to tackle all the variables and answer all the questions lies outside the scope of virtually every solution, so it's important that the tools companies do invest in can optimize as many functions as possible. To that end, order management systems cover a dazzling array of key processes and supply chain workflows, and are a key part of the foundation for any supply chain build out.

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Tags: omni-channel, order management system

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