Lightwell Business Technology Blog

The Lightwell Business Technology Blog

Articles and Resources Focused on Ecommerce, Supply Chain Management, B2B Integration and Collaboration, Managed File Transfer and More

Brick-and-mortar retailers turn to omni-channel commerce strategies

Posted on Fri, Dec 19, 2014

A number of brick-and-mortar retailers are seeking strategies to keep up with their e-commerce counterparts. Although vendors existing mainly in the physical realm are still seeing success, their revenues are falling behind that of e-commerce firms. As a result, many companies - in both the online and physical spaces - are turning to omni-channel commerce strategies to boost their profits and better serve their customers.

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Tags: omni-channel

B2B omni-channel commerce: Responding to consumerization

Posted on Mon, Dec 15, 2014

It's become fairly evident over the past few years that the once-sharp distinctions between customers and companies are becoming fuzzier. The Internet has made commerce more democratic and customer-centric, and companies are increasingly judged on the strength of their ideas and ability to innovate, rather than merely resting on their laurels and loyal customers.

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Tags: b2b integration, omni-channel

Managed file transfer: Best practices to ensure security

Posted on Thu, Dec 11, 2014

Employees partake in more file transfers than many of them may realize. Especially with the emergence of bring-your-own-devices practices, businesses could be exposing their sensitive data during these processes. In order to ensure security and prevent any unauthorized access to this sensitive content, enterprises must have a policy in place for managed file transfers that includes industry best practices.

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Tags: Managed Services, managed file transfer, data security

B2B Integration: challenges and opportunities for digital leadership

Posted on Wed, Dec 10, 2014

There's no doubt that the rapid rise and far-reaching influence of digital business processes are compelling leaders to revise their methods. The challenge of adjusting to and capitalizing on any emerging phenomenon or approach is to effectively integrate it on the fly - retrace some of the company's current and future steps without having to go all the way back to the drawing board.

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Tags: Managed Services, b2b integration

E-commerce sales on the rise, impacting customer fulfillment practices

Posted on Tue, Dec 09, 2014

As more people use their computers and smartphones as their primary shopping tools, online commerce is on the rise. Including holiday sales that are expected to represent a solid increase over last year's, e-commerce sales are forecasted to rise by more than $60 billion in 2014, according to a report by eMarketer.

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Tags: e-commerce, omni-channel, order management

Top 4 industry-leading supply chain management practices for the holidays

Posted on Fri, Dec 05, 2014

The holiday season can be a stressful time for just about everyone. However, those in charge of maintaining and managing a company's supply chain can feel more seasonal pressure than the rest of us. These are the folks who ensure that the gifts we've ordered arrive on time, which entails more than many realize. Supply chain managers are under considerable stress with the holiday season approaching. However, by heeding a few tips and planning ahead, these employees can significantly streamline processes and reduce their stress around the winter months.

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Tags: supply chain community management, e-commerce, warehouse management

Holiday preparations include systems for omni-channel commerce

Posted on Tue, Dec 02, 2014

With the holiday season approaching, retailers are preparing a multitude of processes and technologies to ensure their success during this time of year. With predictions for this year's holiday consumer spending reaching an all-time high, it is critical that vendors are fully prepared for the rush of orders that will inevitably come in. This becomes even more critical as customers leverage a range of channels to connect with merchants and make their purchases. As such, companies must guarantee that their supply chain and order management strategies are ready to handle anything the season might throw their way.

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Tags: omni-channel, order management

Gartner's top tech trends for 2015: Where do you stand?

Posted on Mon, Nov 24, 2014

It's important to understand where IT trends are headed, so that companies can adequately prepare themselves for the road ahead, as well as seek out ways in which they can be an early adopter of some competitive-balance-shifting phenomenon. It's getting more and more critical as omni-channel commerce occupies a larger role in supply chains, especially as one survey recently found that just 5 percent of retail companies have successfully implemented an omni-channel commerce strategy. To take a look at what's coming up, we turn to Gartner, which recently unveiled its list for the top 10 "strategic technology" trends for 2015.

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Tags: e-commerce, omni-channel

What the 2014 holiday shopping season has in store for retailers: Top 3 predictions

Posted on Fri, Nov 21, 2014

The holiday shopping season is quickly approaching - in some cases, retailers have already begun offering special merchandise and discounts just for this time of year. It is during the next two months or so that many merchants make the bulk of their profits for the year, and thus focus a great deal of effort on making the next few weeks count.

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Tags: e-commerce, supply chain management, order management

Tapping into the $100 billion holiday retail market with omnichannel commerce

Posted on Tue, Nov 18, 2014

The holidays, as everyone knows, are the retail industry's version of the World Series. At no other time in the year are companies more competitive and consumers more invested than during those crucial few weeks between Thanksgiving and Christmas. It's where money and reputations are made (or lost), a time when an organization gets to see firsthand if its most impressive initiatives are able to stand up to the increased traffic and attention. 

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Tags: e-commerce, omni-channel, order management

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