Lightwell Business Technology Blog

The Lightwell Business Technology Blog

Articles and Resources Focused on Ecommerce, Supply Chain Management, B2B Integration and Collaboration, Managed File Transfer and More

How the Duchess of Cambridge Influences Supply Chains

Posted on Mon, Nov 02, 2015

Consumer Expectations Are Driving the Need for Greater Responsiveness

We’re sure that if you asked a supply chain director how much he was influenced by the Duchess of Cambridge or Cheryl Fernandez-Versini, eyebrows would be raised ever so slightly. They do, however, provide a perfect example of how consumer expectations of immediate satisfaction impact a supply chain.

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Tags: b2b integration, ecommerce, UK, supply chain

Why B2B Integration is Key to Gaining Greater Supply Chain Insight

Posted on Tue, Oct 20, 2015

Modern life clips along at an unprecedented pace, and here at Lightwell we have been discussing the comparison of keeping up with the fast pace of life—and all the information that produces—to the experience of keeping up with the supply chain.

On a personal level, when you think back ten years ago, YouTube and Facebook were just getting going, and Twitter was a gleam in someone’s eye. Phones weren’t all that “smart” with people assuming they would just get smaller, and they definitely weren’t thinking “mobile revolution.”

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Tags: supply chain visibility, b2b integration, supply chain management

How B2B Integration Enables Demand Driven Supply Chains

Posted on Mon, Oct 12, 2015

We’ve all been subject to the vagaries of the weather at one time or another--camping holidays, picnics and Wimbledon are all events that can be made or broken by inclement or unexpected weather. Who can forget the huge floods of late 2013/early 2014 causing large areas of the South West of the UK to become inaccessible?

This got us thinking, if you’re managing a supply chain, especially if you’re thinking about becoming demand driven, what would the business impact of these weather disasters be, and how would a demand driven supply chain cope compared to traditional one?

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Tags: b2b integration, supply chain management, ecommerce

Top Reasons to Attend the IBM Commerce Learning Academy in Dublin, Ireland

Posted on Tue, Oct 06, 2015

We’re getting excited about the upcoming IBM Commerce Learning Academy 2015 event in Dublin, Ireland October 13-16. In fact, Lightwell is a Silver Sponsor of this year’s event.

Recently, when a couple of our customers asked us whether or not they should attend, unsurprisingly we responded (enthusiastically) that they should.  We thought we would share some of the reasoning behind this in this post.

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Tags: b2b integration, IBM, order management, managed file transfer, ecommerce

Customer analytics: Essential for omni-channel success

Posted on Fri, Jun 05, 2015

Much of omni-channel success depends upon providing an enjoyable end-user experience on the different channels customers are looking to use to connect with your business. However, how can you offer this to your clients if you're unsure about what they want?

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Tags: omni-channel

File transfer security: Top considerations and best practices

Posted on Tue, Apr 28, 2015

In today's business environment, the vast majority of companies leverage some sort of file transfer system to ensure the security of documents and data when transmitted internally or from one organization to another. As the threat landscape continues to grow, it becomes increasingly critical to ensure that file transfers remain protected.

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Tags: managed file transfer

Omni-channel retail expectations and strategies for 2016

Posted on Wed, Apr 22, 2015

It's never too soon to begin examining industry expectations for the top-emerging trends. This year is key for many retailers when it came to instituting new omni-channel commerce strategies, and 2016 will see the continuation of many of these initiatives.

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Tags: omni-channel

Due process: How managed services can alleviate the stress of complexity

Posted on Wed, Apr 15, 2015

As supply chains have grown larger and the strategies that they are composed of grow more complex, many enterprises have found themselves increasingly focused on the process journey, with less and less attention available for the destination - customer fulfillment. This has happened for many reasons, including the proliferation of applications, the addition of partnerships, the tightening of compliance regulations, the increased concern with security. However, there’s a tendency, in all of these matters, for businesses to try and process these problems out of consideration. Countering complexity with complexity doesn't always work out, as many enterprises have discovered. It's important to be able to differentiate between new approaches that simplify process complexity and which may only compound issues further. 

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Tags: Managed Services

Curing ills in the healthcare supply chain

Posted on Mon, Apr 13, 2015

Healthcare supply chains are large, and many healthcare organizations are behind other sectors in terms of tech adoption. This can make it difficult for healthcare firms to make meaningful strides in the effort to have more cost-effective, efficient supply chains. Issues can be at the micro level, in terms of employee buy-in and implementation of new products and strategies in facilities. There can also be problems at the macro level, in the effort to develop partner relationships and integrate them effectively into procurement, distribution and support processes. 

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Tags: supply chain management

3 key benefits of order management systems

Posted on Wed, Apr 01, 2015

Any time of year is a busy season for workers, but holiday shopping seasons come with a special set of challenges. The last month of the year sees boosted consumer demands, sending supervisors into overdrive when it comes to order management. We're now in the season to evaluate sales and trends from the 2014 holiday shopping season and ready for early preparation of production for next season.

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Tags: order management

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